Before You Pay: Check the Plan and Billing Type
In the panel, first confirm whether you've selected a monthly plan or a data pack, then check the allowance and total due. The two options handle remaining data differently. Similar total allowances do not mean the same validity period.
Choose Alipay, WeChat Pay or USDT at checkout. Follow the payment details shown on the page; don't use recipient details from an old screenshot. For USDT, carefully check the transfer instructions at checkout rather than relying on past experience.
View Plans in the Panel
After Payment: Confirm the Status Before Getting Your Subscription
After paying, return to the panel to confirm the order status and plan details, then go to the downloads and subscriptions section. Installing a client and retrieving a subscription are separate next steps; a payment receipt cannot be imported into a client.
If the payment result doesn't match the status shown in the panel, keep your order details and payment receipt, then explain the issue in a support ticket. Avoid submitting the same order again before the status is confirmed. Before sharing a receipt, cover account details unrelated to the issue.
View the Quick Start Guide